******'s loan matured on October 20, 2018, and she was required to pay the remaining loan balance in full by that date. The Contract payment schedule stated 72 monthly payments of $559.99 beginning March 6, 2012. ****** signed a Retail Installment Contract ("Contract") for the purchase of her vehicle. Exeter has thoroughly investigated her complaint and made the following determination. ****** for the opportunity to address her concerns regarding the credit reporting of her account. On December 10, 2020, Exeter Finance ("Exeter") received notice regarding a complaint filed through the Better Business Bureau. So I did everything possible to pay off this loan and to maintain on time payments once the deferment ended. The loan was so upside down that I could not trade it in with any car dealer. I paid Exeter almost double for a car because of the high interest rate. I do not believe this is an accurate reflection of my payment history and would like it removed from my credit report. Although I made on time payments during Nov 2018, Dec 2018, and Jan 2019, Exeter placed on my credit report that I was 90 days late. I eventually borrowed money to pay off a settled amount of the loan sometime in February 2019. However, at the maturity date in October 2018 I was unable to pay the full loan balance off almost $10,000 as a result of the high interest rate (predatory lending) but I continued to make monthly on time payments. ******** has any questions about these or any other concerns, we encourage him to contact the Office of the President at XXX-XXX-XXXX.ĩ0 Days late on credit report for months Nov 2018, Dec 2018, Jan 2019, are inaccurate.ĭuring a period off unemployment Exeter moved several car payments to the end of my loan, which matured in October 2018. ![]() ********'s request to remove the valid tradeline from his credit file.Įxeter's success is based on customer satisfaction with our products and services, so the issues presented in this complaint are taken seriously and every effort is made to provide a prompt and equitable response. In response to those disputes, Exeter's records were reviewed, and the information reported to the CRAs was confirmed to be accurate. ********'s behalf beginning in November 2016. ******** contact them directly regarding any information about this debt, including their collection practices.Įxeter has received multiple indirect disputes filed through the credit reporting agencies ("CRAs") on Mr. The Notice included the contact information for the new creditor, Exeter recommends that Mr. ******** a Transfer of Account Ownership ("Notice"), notifying him that the loan was sold to Jefferson Capital Systems on August 23, 2018. ******** an Explanation of Calculation and Surplus or Deficiency advising him of the deficiency balance for which he's responsible for after the sale of the vehicle. On September 7, 2016, the vehicle was sold at auction as the result of the repossession. ![]() A total of 30 payments were made on the account before the vehicle was repossessed on Augdue to impoundment. The Contract payment schedule stated 72 monthly payments of $523.69 beginning February 25, 2013. ******** signed a Retail Installment Sale Contract ("Contract") for the purchase of his vehicle. Exeter has thoroughly investigated his complaint and made the following determination. ******** for the opportunity to address his concerns regarding the collection and credit reporting of his account. ![]() On December 14, 2020, Exeter Finance ("Exeter") received notice regarding a complaint filed through the Better Business Bureau. Better Business Bureau of Metropolitan Dallas, Inc.
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